Google is at Google I/O 2018, where it just announced Google Duplex.
It essentially improves Assistant so that it can book your appointments for you. Through two demos on stage, Assistant was shown calling a hair salon to make an appointment and then getting a reservation for a restaurant. Assistant even made the phone call on behalf of the user. It also sounded much more human during the calls, doing something as simple as responding with "mhmm" when asked to hold.
No joke. Google Assistant will start making phone calls to small businesses to make appointments on you behalf. It's called Google Duplex. The AI caller even adds uhmms and hmms #io18 pic.twitter.com/r5Ie33YFEc— Rich DeMuro (@richdemuro) May 8, 2018
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Scheduling the reservation was also impressive, as the Assistant waded through questions without a problem. Once a reservation is made, Assistant can let you know the details of it and add it to your schedule.
Google is still in the process of finishing this technology, but it plans to begin rolling it out to test on a limited basis soon - before launching it for everyone in the future.
Google I/O is where we learn about what the company has planned for the next year. Google uses the event to get the developer community up to speed with any new hardware it is developing and all the software or updates it plans to push out to products. This gives developers a chance to get their own apps, services, integrations, and tie-ins ready before Google rolls out its stuff. However, consumers love to watch, too.
This year's keynote starts at 10am PST (1pm EST/6pm BST) on 8 May. You can watch the official live-stream or read all about what Google officially announced or demoed during the show from here. For more details about what Google's been up to lately, see below:
- Wear OS: Your complete guide to Google's smartwatch OS
- Android 8.0 Oreo: Everything you need to know about Google's latest OS
- Google Fuchsia OS: What's the story so far?
- New Google Pixel 2018: Everything you need to know
- What is Android Things and when will the first devices arrive?
- What is Google Assistant and how does it work?
- What are Google Home, Home Max, and Home Mini?
- What is Google Lens and how do you use it?
- Gmail 2018 update: All the new features and how to get them now