After customers reported suffering Wi-Fi issues with their HTC One X, the manufacturer has confirmed that there is indeed a problem and that it will begin redesigning its flagship phone.

Though HTC has claimed the incidents - which see Wi-Fi signals drop unless the handset is squeezed at a certain angle - are isolated, the Taiwanese company has apologised and put out an official statement.

"After investigating isolated reports of Wi-Fi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the Wi-Fi antennae connection points," HTC told Pocket-lint. 

"While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.

"HTC is committed to making sure every customer has a great experience and we apologise for any inconvenience this issue may have caused while we conducted a thorough investigation."

HTC told Pocket-lint that current users of the HTC One X who are experiencing problems should contact the company's customer service team

Let’s hope HTC gets to the root of a problem that is plaguing an otherwise top-notch handset.

Have you encountered Wi-Fi problems with your HTC One X? Let us know in the comments below. - PAY MONTHLY PHONES The Samsung Galaxy S10+ is now available on EE who have been awarded the UK’s best network for the fifth year running. RootMetrics tested the four UK networks and EE was faster and more reliable than all of them, with better data performance. Their network has come a long way since they launched in 2012. Back then they had 11 UK cities covered by 4G. Today they cover most of the UK’s land mass, thanks to 19,000 state-of-the-art 4G sites. They’ve got faster, too – from 50Mbps to a maximum speed of 400Mbps. And they’re soon to experience even greater possibilities with the launch of 5G.

Sections HTC Phones Apps