(Pocket-lint) - After customers reported suffering Wi-Fi issues with their HTC One X, the manufacturer has confirmed that there is indeed a problem and that it will begin redesigning its flagship phone.
Though HTC has claimed the incidents - which see Wi-Fi signals drop unless the handset is squeezed at a certain angle - are isolated, the Taiwanese company has apologised and put out an official statement.
"After investigating isolated reports of Wi-Fi connectivity issues in the HTC One X, we have identified a fix that strengthens the area of the phone around the Wi-Fi antennae connection points," HTC told Pocket-lint.
"While many customers have not experienced any problems with signal strength, we have taken immediate steps to implement a solution in our production process to prevent this issue from happening in the future.
"HTC is committed to making sure every customer has a great experience and we apologise for any inconvenience this issue may have caused while we conducted a thorough investigation."
HTC told Pocket-lint that current users of the HTC One X who are experiencing problems should contact the company's customer service team
Let’s hope HTC gets to the root of a problem that is plaguing an otherwise top-notch handset.
Have you encountered Wi-Fi problems with your HTC One X? Let us know in the comments below.