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Watching video online? Which ISP should you use
We find out who's the best in the UK 9 October 2009 4:06 GMT
With more and more "events" from football matches to concerts happening online, and the BBC's iPlayer continually gaining popularity, making sure you have a fast internet connection from your ISP at home is going to be your number one goal if you don't want to play the...
Palm Pre UK: Pre-nuptial considerations
We give the handset a run down 7 October 2009 20:27 GMT
We first saw the Palm Pre at CES 2009 and we published our review of the Palm Pre on 25 June. Why the history lesson? Well because it is hitting shelves of O2 stores in the UK next week, so we thought it was time to update all those eager to get their hands on the new...
VIDEO: O2 intros green Sony Ericsson Naite
Eco option explained 7 October 2009 13:11 GMT
O2 has announced it is to offer the Sony Ericsson Naite - the first of the manufacturer's "GreenHeart" range.

With its overall carbon footprint said to be reduced by 15%, the Naite is made from recycled and recyclable plastics, comes with a low power consumption...
O2 acknowledges O2 Money cash-loading issues
Offers workaround solution 6 October 2009 15:20 GMT
O2 has admitted that its Natwest-run O2 Money pre-paid Visa cards are suffering some problems with loading cash. Customers attempting to fill up their cards are finding their payment details rejected, even if perfectly valid.

A customer support representative...
iPhone price war unlikely
Carphone Warehouse says Orange, Vodafone and O2 won't fight 5 October 2009 21:19 GMT
An iPhone price war is unlikely to happen says the CEO of Carphone Warehouse in the UK when Orange and Vodafone offer the handset in the coming months.

“I am not convinced there will be a price war. That is a game that only leads in one direction and...
O2 runs out of the iPhone 3GS
Apple diverting stock to Orange? 1 October 2009 16:43 GMT
O2 has run out of the iPhone 3GS, according to reports. Ahead of the operator losing exclusivity of the high-end smartphone, stock issues have meant there are none to be sold.

An O2 spokesperson told the Telegraph: “We continue to see extremely high levels...
Shazam launches for O2 customers
Dial-in music identification service available 29 September 2009 12:01 GMT
Shazam has announced that it has done a new deal with a mobile phone operator and teamed up with O2 to offer its music discovery service to O2 customers.

The agreement means that anyone on O2 can use the Shazam service by dialing 2580 on their mobile and holding...
iPhone coming to Vodafone
More networks get Apple's baby 29 September 2009 9:09 GMT
Turns out that Vodafone will be getting their hands on the iPhone too. The company joins Orange, who recently announced that they'd be breaking O2's exclusive and also selling the device. A deal is understood to have been signed on the evening of 28 September.
LG Chocolate BL20 dated for UK launch
Due Q4 from O2 28 September 2009 15:31 GMT
LG has announced its second new Chocolate phone, the BL20, for the UK market.

The little brother to the widescreen BL40, the BL20 gets the same kind of styling, but has a keypad instead of being touchscreen-only.

LG has now announced that it will...
O2 comments on losing iPhone exclusive
"We always knew it was for a limited period of time" 28 September 2009 10:15 GMT
O2 has officially responded to the news that it has lost its exclusivity on the Apple iPhone in the UK.

Following the news that later this year Orange will get the iPhone, in a blog post O2 says: "We always knew that iPhone exclusivity was for a limited period...
O2 offers My O2 iPhone app advice
Tips for if you can't log in 24 September 2009 15:53 GMT
O2 has, on its blog, acknowledged the problems that plenty of you have reported that you were having with the company's "My O2" iPhone application.

Apparently most of the issues stem from the fact that people have multiple O2 accounts, and the company has given...
LG GW300 low-end QWERTY candybar phone announced
Another messenger phone for the youth market 24 September 2009 13:57 GMT
LG has announced a new handset for what it calls its social networking range.

The "made for messaging" GPRS GW300 gets a full QWERTY keypad, 2.4-inch landscape display and a five-way navigational pad.

There's a designated Facebook app and "LiveSquare",...
Palm Pre to launch 16 October in the UK
Free on 2-year, £35 a month contracts 24 September 2009 9:05 GMT
The wait will soon be over for those hoping to get their hands on Palm's smart new smartphone as the launch date for the new device has now officially been confirmed as 16 October.

The Pre will launch exclusively on the O2 network in the UK - the same operator...
O2 launches My O2 iPhone application
Check your account from your handset 15 September 2009 15:26 GMT
O2 has developed its very own iPhone application that enables you to check your account from your handset. The app, which is available right now on the app store, contains "comprehensive information on every part of a customer's account", says the company.

Both...
O2 offers PAYG customers unlimited texts and mobile web access
If they spend £15 a month 15 September 2009 10:05 GMT
O2 has announced it has reduced the minimum spend for a "Pay & Go" tariff that is says is "designed to give Pay & Go customers unlimited peace of mind when surfing and texting".

The "Text & Web" tariff, usually for those who top-up £30 a month, is now available...
Palm Pre vs Palm Pixi
Just what has the Pre lost to make it lite? 10 September 2009 19:42 GMT
There's a trend appearing in the mobile world of the super-smartphone and the junior sidekick. While the world had Apple fever over the updates to the iPod range and whether or not the Fab Four would appear - well, at least one or two of them - Palm announced a lite version...
O2 "interested" in Palm Pixi
As Palm confirms webOS handset will be heading to the UK 9 September 2009 9:33 GMT
In the States Palm has announced the launch of its second handset to run the webOS, the Palm Pixi, which follows the popular Pre.

Due to go on sale in the States before Christmas on the Sprint network, here in the UK we are still waiting for the launch of the...
Palm Pre debut rumoured for 30 October in UK
Tipster leaks launch timescale 28 August 2009 10:56 GMT
As the Palm Pre goes on sale in Canada - that first country outside the States that it's been available in - a fresh rumour has suggested a precise UK launch date for the device.

The Palm Pre has been confirmed for launch in the UK as an exclusive to O2,...
Palm Pre arrives in Canada, UK launch edges closer
Either sign up for three years or prepare to get your wallet out 27 August 2009 22:57 GMT
The Palm Pre has made it out of the US with the launch of the new smartphone in Canada as it starts it epic journey around the world.

Available exclusively on the Bell Mobility network users keen to get their hands on the phone will have to sign up for a massive...
Samsung InstinctQ coming to UK on O2
EXCLUSIVE: "Available for purchase shortly" 21 August 2009 17:16 GMT
Update - This has been confirmed as false. See update at the bottom of the story

Samsung's InstinctQ handset, which packs Google's Android OS, Wi-Fi and a QWERTY keyboard, will be coming to the UK soon on the O2 network, according to a Samsung spokesperson.
O2 teases Palm Pre sales
Is the handset near release in the UK? 21 August 2009 11:51 GMT
O2 has begun the marketing campaign for the Palm Pre a little bit early. The phone network has started adding information about the handset to the bottom of its customer support emails.

A Pocket-lint reader forwarded us a message he was sent regarding account...
O2 sends a million tweets in two weeks
SMS service proving popular 12 August 2009 16:10 GMT
O2 has only been operating its Twitter SMS service for two weeks, and has already reached the milestone of a million Tweets having been delivered through the service.

"We've now topped over a million free Twitter SMS messages", O2 told CNET UK, "and that doesn't...
O2 announces Telmap navigation tie-in
Software to be preloaded on GPS phones 10 August 2009 12:01 GMT
O2 has announced a partnership with Telmap which will mean that its navigation service will be made available to O2 customers on "the majority" of GPS-equipped handsets sold by the network.

Telmap's Navigator software gives the user maps and GPS navigation as...
Vodafone loses 159k subscribers in Q2
O2 gains 252k 6 August 2009 15:03 GMT
The latest statistics from mobile phone networks show troubling results for Vodafone and T-Mobile, but extremely positive numbers for O2.

According to the Guardian, Vodafone lost 159,000 subscribers between April and June and T-Mobile dropped 87,000 customers...
O2 suffers another data meltdown
As Twitter texts hit 500,000 5 August 2009 16:35 GMT
Customers of UK operator O2 have suffered further disruption today as yet more problems with O2's data network left customers unable to access the Internet.

"We're having a problem with our data network which will affect data services for some customers. We...