A survey of 2000 internet users in the UK from GfK NOP has found that iTunes still remains by far the most popular music service, but that new entrant Spotify is shooting rapidly up the charts, despite having only just celebrated its 1st birthday.

The survey asked participants which music services they used, and 11% said Spotify. That puts it in fourth place behind Real Player (13%), Amazon (24%) and iTunes sitting at the top with 50% approval rating. Spotify sits ahead of the slightly older Last.fm (7%), MP3.com (5%) and Napster (4%). 60% of users stream music direct from the Web.

In the navigation arena, Google Maps dominates with 72% of those surveyed saying they used it. The AA came in second place with 40% and Multimap was third with 35%. Behind that came Mapquest (7%), MSN Maps (4%), Yahoo Maps (4%) and Streetmap (3%).

When it comes to social networking, new boy Twitter draws for second place with MySpace - but both only have 4% of people who use them as their main social network. Bebo is even lower with 2%, but Facebook romps home with over 74% of users picking it as their favourite.

IM is similarly dominated by one provider - Windows Live Messenger. 50% picked it as their main provider, with 16% going for Facebook chat, Yahoo IM coming in third with 8%, Skype at 6%, AIM at 5% and Google Talk coming in at just 2%.

Webmail is closer - 33% opt for Hotmail, but Yahoo Mail was chosen by 14%, 10% picked their own ISP's service, and only 6% have "Gone Google" and picked up a Gmail account. Interestingly, a further 6% said they used email provided by a social network - is this MySpace mail?

Lastly, Skype wins out when it comes to VoIP - 60% of respondents picked it as their favourite online voice-calling app. Google Talk was second with 13%, and VoIP.com and Gizmo came in third with 3% each.

Of course, while the best provider is winning the day in some categories, others are dominated by bloated former giants commanding the attention of people who are too lazy to make a change. Which would you pick as your favourite in each category? Let us know in the comments below.

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Tags: Software Online Websites Music IM Mapping Software Social Networks Email iTunes Spotify MySpace Twitter Facebook Amazon Lastfm Gmail Hotmail Skype Yahoo Microsoft Google Statistics

iTunes still most popular music service by far originally appeared on http://www.pocket-lint.com on Mon, 16 Nov 2009 16:41:43 +0000

Google has "dramatically" reduced the cost of its online storage linked to its Picasa Web Albums service and Gmail accounts.

The online giant is now offering twice as much storage for a quarter of the old price of its 20GB plan, on top of the free allowances available to everyone.

Picasa and Gmail users can now buy 20GB for $5 per year, apparently a result of not just hard drive storage prices dropping, but because Google has been "working hard to improve our infrastructure to reduce your costs even further".

Google says 20GB is enough space for more than 10,000 full resolution pictures taken with a 5-megapixel camera.

Price plans also include 80GB for $20 per year, 200GB for $50 per year, 400GB for $100 per year and 1TB for $256 per year.

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Tags: Software Online Websites Storage Google Picasa Cameras Gmail

Google "dramatically" cuts Gmail and Picasa online storage costs originally appeared on http://www.pocket-lint.com on Wed, 11 Nov 2009 12:32:04 +0000

Could all of Google's web applications be getting an interface refresh that would make them more like Google Wave? Screenshots published by Engadget appear to suggest that may be that case, though it's not clear how far the changes are away.

In Wave, it's possible to collapse and expand modules like the navigation bar, contacts window, inbox or individual Waves, as well as minimizing them to the top of the screen to appear as a drop-down menu. The screenshots appear to depict the same setup applied to Gmail, and Google News.

Apparently "the goal is to provide a consistent experience throughout all Google Apps and blur the line between the browser and the website (e.g. drag and drop, right-click, etc)". That could imply a similar interface for Chrome OS too, as well as future Google products.

We'll bring you more on this when we hear it.

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Tags: Software Online Google Gmail Google Wave Rumours

Google apps getting more Wave-y interface? originally appeared on http://www.pocket-lint.com on Mon, 09 Nov 2009 09:49:14 +0000

Google has unveiled a new version of the Gmail web interface for the iPhone and Android handsets. The last edition was released back in April, but since then the company has made a whole host of improvements, making the mobile version nearly as feature-complete as its desktop equivalent.

Google says: "Over the last six months, we've added a lot: mute, label management, keyboard shortcuts, smart links, an outbox, and the ability to move messages (label and archive in one step)".

"Some new features, like swipe-to-archive and auto-expanding compose boxes, take advantage of these mobile phones' unique properties. We also made address auto-complete faster, enhanced refresh capabilities, and sped up loading so Gmail for mobile starts in under three seconds on newer smartphones".

To get the update, you'll need to go to Gmail.com in your mobile browser, and when we tested it on an HTC Hero we had to download and install a small amount of data, presumably to enable the speed enhancements and offline support.

Unfortunately it doesn't hook into the notifications section of Android devices - they take you to the platform's default, but limited, Gmail app instead. We'd expect improvements to the default Gmail app in future Android builds, like Donut and Eclair.

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Tags: Phones Mobile phone apps Android iPhone iPhone apps Google Apps Gmail Email

Gmail gets updated for iPhone and Android originally appeared on http://www.pocket-lint.com on Tue, 27 Oct 2009 10:43:07 +0000

Gmail has added a new Labs feature that users of the webmail service can opt in to, and is designed to save from the potential embarrassment of sending an email to the wrong contact.

"When's the last time you got an email from a stranger asking, 'Are you sure you meant to send this to me?' and promptly realized that you didn't?", asks the Gmail team in a blog post.

"Sometimes these little mistakes are actually quite painful. Hate mail about your boss to your boss? Personal info to some random guy named Bob instead of Bob the HR rep? Doh!"

The "Got the wrong Bob?" feature looks at the groups of people you email most often and then identifies when you've accidentally included the wrong person.

Gmail explains: "If you normally email Bob Smith together with Tim and Angela, but this time you added Bob Jones instead, we'll warn you that it might be a mistake. Note that this only works if you're emailing more than two people at once".

Meanwhile, the name of the "Suggest more recipients" feature has been changed "Don't forget Bob", to tie in with this new, related option.

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Tags: Software Email Google Gmail Gmail Labs

Gmail intros "Got the wrong Bob?" Labs feature originally appeared on http://www.pocket-lint.com on Wed, 14 Oct 2009 11:14:07 +0100

Google has confirmed that a large number of passwords to its email accounts have been stolen in an "industry-wide phishing scheme" which affects Hotmail, Gmail, Yahoo Mail, AOL and a number of other service providers.

Following the news that 10,000 Hotmail passwords had been posted on the Web, a second list surfaced - this time containing 20,000 account details from a string of different account providers. Some of the accounts are old, unused and fake, but many are genuine according to the BBC.

Google said: "We recently became aware of an industry-wide phishing scheme through which hackers gained user credentials for web-based mail accounts including Gmail accounts. "As soon as we learned of the attack, we forced password resets on the affected accounts. We will continue to force password resets on additional accounts when we become aware of them".

The company added that the password issue wasn't a breach of its security, it was instead a scam where users have been tricked into giving up their passwords on what they thought were legitimate sites. These types of attacks are known as "phishing".

Security experts have recommended that if users suspect they might be affected then they should immediately change their passwords, as well as on any other sites that share the same password.

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Related links:

• News - Hotmail passwords leaked out online?

Tags: Software Online Email Google Gmail Yahoo AOL Hackers

Gmail, AOL, Yahoo Mail also targeted in phishing scam originally appeared on http://www.pocket-lint.com on Tue, 06 Oct 2009 15:48:04 +0100