Jabra BT2020 Bluetooth headset review

Should you be making your calls via this headset?

Jabra BT2020 Bluetooth headset. Phones, Phone accessories, Headsets, Jabra 0
Reviewer
Stuart Miles
Review Date
7 January 2008
Manufacturer
Jabra
Price as reviewed
£15
Latest price
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Our score

7/10 7/10 See more with this score

Full Review

Jabra has launched yet another Bluetooth headset promising "extreme comfort" but can the headset beat off the competition? We get calling to find out.

The Jabra BT2020 has the same ergonomic design as the Jabra BT250v but features the latest Bluetooth technology and promises enhanced audio transmission, making for "crystal clear" conversations.

On the features side the Jabra BT2020 has intuitive operational functionalities, including auto-pairing, call answering and end capabilities and voice dialing.

Tech specs include the newer Bluetooth 2.0 technology that means you'll be able to use for music via your mobile phone and EDR and eSCO deliver superior sound clarity. Battery life is also an impresive 8 hours talk time and 360 hours standby time.

So what's it like to use?

The good points are that it is very lightweight and ergonomically friendly. It is also very easy to slip on and over your ear if you forgot to put it on before you start driving.

In our tests we also found it very comfortable out of the car and in an office environment with no one really noticing we had it on thanks to the design. Rather than have everything out front and on display, the battery and main mechanism is tucked behind your ear.

We found it easy to use and very simple in it's functionality - plug in, charge for 2 hours and you're off. There are, as you might expect, a selection of ear pieces available to choose to fit the size of your earhole.

However, although there are a selection of ear pieces, the headset itself is not adjustable, nor suitable for those who wear glasses.

Overall marking and feedback is also poor. Feedback via lights was non existent with no light to tell you whether it is still on or not, and this is made worse by there being only two buttons, both not clearly/traditionally marked. The dual function switch on button looks like a headset symbol and volume button looks like a speaker symbol. Very confusing.

As for the build quality, on the whole its good, however the cover over the charger socket on the headset is very flimsy and we wouldn't imagine it would last long.

Verdict

Overall the Jabra BT2020 is a good, certainly for the price, but not great Bluetooth headset that is fairly comfortable to wear but not suitable for glass wearing callers

As for the sound quality it was as good as any other Bluetooth headset we have tried recently.

Full tags
Phones, Phone accessories, Headsets, Jabra, Jabra BT2020
UK Shopping
mobiles.co.uk, three.co.uk, carphonewarehouse.co.uk, Nokia.co.uk, o2.co.uk, orange.co.uk, phones4u.co.uk, t-mobile.co.uk, vodafone.co.uk, ebay.co.uk
US Shopping
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Comments

  • Why don't you try reading the instruction book before stating incorrect facts about the product! The status light can be turned on again, and there's a description of all the functions in the book. Have found this to be an excellent earpiece. Posted by Gary, UK
  • I ve had one for ages and I wear glasses all the time and never noticed any problem. Posted by Nick, uk
  • I've just bought the Jabra BT2020 and I'm trying it out. It's the first 'behind the ear' design I'm trying out. So far it's comfortable and audio sounds okay. I have not tried it in a noisy car yet which is where I'm going to be using it a lot. I don't need to worry about buttons and lights because I've set my phone to 'auto answer' which means that I don't have to touch the headset to answer a call. I can raise or lower the volume from my phone as well. If I want to check if it's still switched on, I just look at the icon on my phone display. Besides, you can't see the light on the headset anyway when you're wearing it. I will post another review after a month of using it. Posted by Cryingross, UK
  • Had the BT2020 now for about 2 weeks.BEST ear piece i have ever had, i've had a few & Jabra behind the ear have always come out on top(they dont fall off).The 2020 has the clearest reception of any i've had & after wearing it all day i foget i've got it on.The volume could be slightly louder but a slight push into the ear makes the difference especially if i'm wearing sun glasses,which i can quite comfortably with all of my behind the ear pieces.The 2020 has the mini usb charging point which is brilliant because i have a motorola which uses the same(share the home & incar charger) I recomend the Jabra BT2020 even though i nearly didn't buy it because i thought it was to cheap, i'm so glad i did. Posted by Nick Etches, UK
  • Just bought a new BT2020 earpiece and found stuffed with the good qualities.
    1) Very easy to operate.
    2) Very light weighted.
    3) Comfortable and stylish.
    4) Good sound quality.
    5) A good 7-9 mtrs range.
    Posted by Zubair Masudi, India
  • I think mine may be a lemon. bad choppy sound. low volume.. can only hear if there is NO background noise at all. not my mobile as the parrot in my car crystal clear and loud. Will try taking it back to the shop for exchange and see if another one is any better. Posted by ukflyer, UK
  • Simply perfect. A good reasonably priced accessory that I have found to be comfortable to wear all day without feeling that it was there.I don't agree with some of the factors mentioned with the reviewer, I'd imagine he hasn't read the instruction leaflet properly. Posted by Mike Oliver , UK

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