Datawind PocketSurfer 2 web surfer - First Look review

HSDPA over GPRS? Can it really deliver what it promises?

Datawind PocketSurfer 2 web surfer - First Look. Phones, Mobile phones, DataWind 0
Reviewer
Stuart Miles
Review Date
6 September 2007
Manufacturer
Datawind
Price as reviewed
£179.99
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Our score

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Full Review

The Internet's a great thing, whether it's searching for stuff via Google, reading gadget reviews from your favourite gadget site Pocket-lint or merely checking your bank balance: you have to admit it has changed our lives, I think for the better.

So what's the catch? Well you've got to be in front of a computer or mobile phone to access it and while the former means you are desk bound, the latter means you are worrying about data charges every 5 minutes.

In steps the PocketSurfer 2 from Datawind that aims to offer you 20 hours of web surfing free every month for a £180 initial outlay. If 20 hours doesn't sound enough you can even up it to unlimited access for just £5.99.

Doesn't sound that exciting? Already got a similar device on your desk or in your pocket? What if we were to say that the connection is via GPRS and somehow, as if by magic, it's faster than HSDPA?

Now that I've got your attention, this online journalists dream, the Pocket Surfer 2 is a slim, 640 pixel widescreen device that works on quad-band GPRS, promising "true wireless internet" around 90 odd per cent of the country, a very different picture to 3G.

The small device, which looks like a very thin Psion 5 (remember those, arh, those were the days), features an easy to use QWERTY keyboard and a plethora of quick access buttons, but unfortunately no built-in digital camera.

While you can access the Internet on most phones, laptops, computers and a stack of other devices, the selling point here is the speed of access. In our demo of the product at IFA in Berlin, Germany, we were able to access the Pocket-lint website in lighting-fast speed.

In fact any site we tried loaded up really quickly, and we mean quickly, with less graphical sites (like our backend Content Management System loading almost instantly).

Compare this to our GRPS-enabled BlackBerry Curve and it was if we were trying to race the 100m dragging a tire. In fact in most cases we simply gave up.

So how does it work? Well according to the chaps at Datawind everything is accelerated thanks to some clever software and insisting that rather than connect directly to the website in question, everything is routed through a proxy server first. The server grabs all the information before optimising it for the device.

While this instantly threw up security questions of leaving a trace of all our passwords and the like on a server somewhere other than our head, Datawind assures us this isn't the case.

Not just a web surfer, the device also offers a basic text editing and spreadsheet software.

Verdict

Whether you care how the PocketSurfer does what it does or not doesn't matter, what you should be interested in is that the results are good, and that's the promising bit.

The PocketSurfer has a lot going for it. It is small, thin, allows you to access the Internet quickly.

The catches? Well you won't be able to view any video, nor will you be able to access flash websites. Then, like laptops, the battery isn't great, just a promise of 2 hours surfing the web although you can get more if it's on standby.

The PocketSurfer 2 will be available later this year.

Full tags
Phones, Mobile phones, DataWind
UK Shopping
mobiles.co.uk, three.co.uk, carphonewarehouse.co.uk, Nokia.co.uk, o2.co.uk, orange.co.uk, phones4u.co.uk, t-mobile.co.uk, vodafone.co.uk, ebay.co.uk
US Shopping
bestbuy.com, ebay.com

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Comments

  • I think its a great product. what it does it does well. I saw a bunch of reviews on the Pocket Surfer at www.mydataworld.co.uk Posted by Herman7, Canada
  • Bought one, not bad, not brilliant. It's slow, despite what reviews say, and with everything going web 2.0, more and more sites are incompatible. Get an iPhone 3G instead with it's upgradable firmware and upcoming flash support. You might have to pay per month for the contract, but £30 for unlimited surfing plus all the other functionality, versus £5 for unlimited surfing and, umm, nothing else... iPhone 3G also has proper A-GPS. This device only works out where you are through triangulation of towers.

    Does what it says on the tin, but there are prettier tins out there.
    Posted by Darren, UK
  • I've had my PocketSurfer 2 for about 1 month and am delighted with it. I've upgraded to the unlimited option. Now I can surft the net and access my company's DNS server from anywhere, improving my productivity and customer response time. This has definitely improved my company's profitability, which wouldnt have been possible with an iPhone due to the high data charges. Posted by Steve, Australia
  • brought 1 a good little gadget but the battery dosent stay charged as long as it says on the lable but still thats not to much problem,cheers,derek. Posted by derek, uk
  • i purchased the first model 2 years ago it was a good idea at the time but was dissapointed by the slow interface and poor build ; but i have faith in the company who wants to lower costs for us all to acess the net ,
    i have now jumped in again and bought the pocket surfer 2 roam this month dec 2008 and can only say im pleased with the device the track pad is a big improvement which allows you to navagate the mouse pointer around also the device is much more robust compared to the original pocket surfer the only quirk about the device is when you switch on you have to set the graphics to suit you viewing requirements apart from the software glitches i think datawind are on the right track with this device i cant wait for the 3g and new display model i also here that there might be a slot to insert a micro/sd card to allow files to be saved or photos uploaded on e/mails.
    Posted by andrew, uk
  • I have an 3G phone and also a 3G USB dongle and around town they work just fine, but I also have a caravan in the country and both items are totally useless because there is no 3G coverage and none planned for the future. GPRS working on the old phone technology is well established for many years and is very robust and both my Pocketsurfer and my new Pocketsurfer 2R work brilliantly almost everywhere I have tried them and are much more useful than any unreliable 3G device when in less populated areas of the country. I would not be without mine and would commend this device to everyone for this reason. I have a friend who has a canal narrowboat and he also uses a Pocketsurfer in many parts of the country where 3G just will not work. Posted by Rob, United Kingdom
  • I have recently got the pocket surfer 2. Great product, for me its all I need when being away from my computer. I live in rural UK & there are hardly any wifi hotspots, so the pocket surfer is the ideal solution for me. Despite seeing many negative comments over the net, I think this is a good little gadget for business and personal use. Posted by Rory, UK
  • ABSOLUTE WASTE OF MONEY!!!! I have been on this gadget for over twelve hours in two weeks trying to send an email. Service support? I have left several telephone messages as there is never anybody there to take my call and endless emails to the Company and am still awaiting a reply of some form. I have just just finished packing it up to return it. Posted by Disgruntled Customer, UK
  • i think its a fabulous little gadget best thing i ever bought, cant wait to get my pocket surfer2r next month. l definately recommend buying one. Posted by julie simpson, england
  • Hi, I too have just bought the new Pocket Surfer2R and like the 'disgruntled customer' above had sent numerous emails to support? I have as yet had NO replies to my problems. I find that the battery lasts 2 hours at the most and find that the 4 hours promised is a overstatement and very misleading. I am lucky though as I have my unit on 30 days return and it looks like I might be using to return. I thought my unit might be faulty but after reading other posts it seems normal. Posted by Chantelle, England
  • Hi, I have the Pocketsurfer2R and like the others am very disappointed with the device, it has been a total waste of £200, its slow and is difficult to access my emails and then when I do, I have difficulty opening them. I find the whole device very frustrating I only wish I could send mine back as I have the 28 day returns policy, but unfortunatley would only get a credit note, ebay here I come Posted by Billie, United Kingdom
  • JUST DONT BUY IT. I BOUGHT ONE YESTERDAY AND ITS A COMPLETE PIECE OF SHIT NOTHING ELSE. U WILL REPENT IF U WATE UR MONEY ON THIS USELESS DEVICE. DoNNNNNNNNNNNNT BUY POCKETSURFER Posted by SACHIN, INDIA
  • Picture quality is very poor. Loading pictures very slow
    for text based application/browsing etc. This can add value
    Hari Nair
    Posted by hari, United Kingdom
  • The device is serving us well in Nigeria. l can't do without it. This product is design for Africa where internet penetration is very low. Posted by Dave Achonu, Nigeria
  • If anyone in the UK got offer a upgrade from Pocket Surfer 2 to Pocket Surfer 2 R for £99.Make sure the stock are in.The reason i say this i order a Pocket Surfer 2 R about week and a half they too money still waiting now out of stock and never told me till i phoned.Beware ok. Posted by Lionel, UK
  • was seriously thinking of buying one of these.
    Had probs with idealworld.tvwhen ordering so putff.

    thinking of trying again but glad i saw these reviews.

    Will give it a miss
    Posted by Ray Rodden, UK
  • Bought my surfer 2 several months ago off a TV shopping channel for £140. It has its uses but are very limited mainly because coverage is too poor. Screen is slow to respond so it keeps lodding itself off - most annoying. Finally went belly up and couldnt log onto anything so called the company who asked me to return it to a London address because the SIM card " Needs adjusting" that was two weeks ago but still have not received it back - and no replies to email !! Posted by Rob, UK
  • hi guys, i have just bought the pocketsurfer2 and it is due to arrive tmoz 30thapril, but after reading these reviews i think i have made a mistake. i have got this over a 3month period with the first payment already taken out. WHAT SHOULD I DO? should i go ahead or just send it back unopened and cancel my debit? thanks. lee Posted by lee, england

  • pocket surfer 2 brilliant ive never had a computer due
    to cost of line rental.since buying this on free unlimited
    usage i've set up emails got on facebook & got loads off
    information of the net it do's what it says on the box.i
    would agree about the battery life it could do with improving
    but other than that money well spent.
    Posted by b greenwood, uk
  • Awesome device... i just cannot live witout it. it accompanies me everywhere i go. At least I can be in touch with everybody, anytime and really anywhere.

    Posted by Pamy, India
  • Had the new pocket surfer with unlimited use. It worked reasonably OK, but I could not log into my Bank account because the screen would not react quick enough, but OK for emails and surfing the net. Very handy to take on holiday etc.

    Major problem though after 6 weeks use it completely packed in and they say it cannot be repaired so have had to send it back. Really disappointed. Cannot understand why they say it cannot be repaired/or replaced, I thought they would just put the vodaphone sim card into another pocket surfer. Anyway, will not buy another one.
    Posted by annieh, England

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