HP iPAQ 214 Enterprise PDA review

Comments

• My ipaq 214 broke after 10 days of use, and HP refuses to fix it even though it is obviously well within the warrantee period. They plan to charge me half the price of the new item. The 24-pin connector was always stiff (unlike the nice cradle that came with my 4700) and became more and more difficult to connect during a trip I took to Iraq. On the 10th day it stopped working altogether, having mashed the teeth on the motherboard. I was only using this to charge the unit. HP simply does not stand by their products. Posted by Elizabeth, UK
• Same happened to me Elizabeth. The 24-pin connector is a design fault yet HP won't honour it with replacements under their warranty. I even told them what was wrong with it but they messed me around for weeks before telling me. Oliver Dyson, their so-called 'Customer' Services manager promised me a report, but still not yet received. Moral? Don't buy HP, they're an arrogant bunch who will blame the victim for their poor product design. Posted by Ian, UK