HP Photosmart C5180 All-in-one printer review

Comments

• I bought this scanner/printer just over three years ago, and have used it just very little. When the ink expired, it stopped printing altogether, and so I spent $70 on all new HP inks. I replaced the ink and now cannot get it to print no matter what I do! I tried to call their "customer service" but got some fellow in India reading from a manual...he offered to look up the error code for $35 and he would take my credit card number...PLEASE! What a crock. I will trash it all and buy a Canon. So much for my hard earned money! Canon has always given me excellent customer service with their products. Posted by Hudson, USA
• 07/29/2009 I have had the same problem with print stoppage, but I am going to learn from your mistake and NOT buy any ink. What type of Canon printer are you looking at? I have several Canon cameras and one very nice HD digital video recorder. Posted by Steven Grimes, USA
• 10/7/2009 I bought this printer 2 years ago. I has worked like a dream until a few days ago. I ran it until it refused to print because of an empty ink cartridge. I installed a new one, got an error code saying there was an ink system problem. HP support was no help. I looked on the I-net and found a back door to reset some stuff. Whoops, now it wants the original ink cartridges that came with it installed. They are in the landfill somewhere, empty, too. The moral of this story, it only takes one glitch on an HP printer to render it useless, I mean it probably will still work but it is a secret on how to properly get it to restart. My money is on a new one since service work is so expensive these days. Posted by Russell Spencer, USA