Vodafone explains removal of N95 VoIP

Vodafone explain why the N95 does not host VoIP on its network

 0

19 April 2007 17:27 GMT / By Ryan Haynes

We reported yesterday that Orange and Vodafone had removed the Truphone VoIP function from the new Nokia N95. It was suggested this was done to prevent loss of voice call revenue, however the network has responded:

In a statement today Vodafone admit removing the software from the handset, but to ensure users only received quality of service from its network. The company believe VoIP is still not a reliable enough service to offer its customers, which in the way that VoIP works, sending voice packet-data for calls, many VoIP services regularly experience data transfer problems.

Vodafone said before it uses VoIP, that it needs to do "in-depth testing, a solid end-to-end customer experience, billing integration and customer service support which is not currently available".

The company also went on to explain that VoIP is not free, especially using a mobile network that would require a form of internet connectivity, incurring charges.

An official quote received to Pocket-lint: "Vodafone works to ensure its handset range provides a consistent and good
experience for customers. In line with other operators we do not always take the 'vanilla' version of a device. Vodafone continually assesses customer feedback as to which applications or features should be incorporated into future devices."

It is worth noting though that stand-alone applications such as Fring continue to work okay on the N95 from Orange or Vodafone.



Comments

  • The world class business companies such as Microsoft still using voip phones to increase the business. Many mobile phones accepecting Voip services it's a great mobile phone deals with Voip. Posted by olivia, London

(Will not be published)

  (Next time sign in to bypass ReCaptcha)

Latest in Phones

Latest on Pocket-lint.com

Pocket-lint.com poll

Q. Would you pay to use Twitter?

Vote YES Vote NO

» LAST TIME
When asked Should under-10s have mobile phones? 23% said yes and 77% said no

Top 10 Broadband

Compare 50+
broadband packages

Home Broadband »

Top products

tip us on news

Rss feed

Follow us on Twitter