T-Mobile clarifies 500MB data cap position

You won't be charged, but you will be blocked


11 January 2011 16:06 GMT / By Paul Lamkin

Following the recent news that T-Mobile has decided to apply a 500MB data limit to its mobile phone contracts, and the subsequent criticism it received, the network has issued a statement clarifying its position.

"Yesterday we began notifying our contract customers of changes to their Fair Usage Policies (FUPs) relating to data usage on mobile phones. In line with the industry, T-Mobile will be reducing its FUP for data downloading to 500MB/month from 1st February 2011.

"These restrictions will affect both new and existing customers, and will ensure an improved quality of service for all of our mobile internet users. As the average mobile internet customer uses only 200MB of data each month, this will only affect a small minority of users, whom we have begun notifying.


"T-Mobile will not charge its customers additional rates for exceeding these data limits, and those who do will still be able to access important services such as email and website browsing, but will have file downloading restricted. Customers who have a need for higher volumes of data will be encouraged to take up a separate mobile broadband plan. We are confident that these changes will result in a better experience for all of our customers who use internet on their phone."

So basically, once you get to 500MB you'll be blocked from any large web activity, but you won't be charged. Nice for your pocket, but still not great for those Android users who signed 3GB agreements.

Full tags
3G, Phones, T-Mobile, Mobile phones

share print story pdf email story

Recommended articles

Recommended articles from around the web

Loading

Best iPad 2 apps

We detail the best iPad 2 and iPad apps in the app store Which iPad app should you download?

Best new iPad apps

We detail the best iPad apps in the app store for your new Retina Display Which iPad app should you download?

Windows 8

First Look: Windows 8 Consumer Preview reviewed

The new iPad

The new iPad: Everything you need to know

Pocket-lint poll

Q. Does the Samsung Galaxy S III deliver what you hoped for?

Vote YES Vote NO

» LAST TIME
When asked Would you switch from iOS to Android? 54% said yes and 46% said no