O2 Techies support service announced for small businesses
£125 to set up your new phone
22 October 2009 17:09 GMT / By Amy-Mae Elliott
O2 has announced the launch of O2 Techies, a new tech support service offering on-site set up, specialised training and helpline support to O2's small business customers across the UK.
The Techies are said to be a "dedicated fleet of specially trained technicians" available to make on-site visits to install and set up mobile devices, mobile broadband, laptops, car kits and satnav systems either on an individual basis or for a whole team of staff.
Hoping to fill the gap in the market that currently stands at 65% of small business with no pro IT or tech support, the cost to set-up one handset is £125, which - without wanting to cast any aspersions on individual Techies who are no doubt highly trained individuals - seems a little steep.
As well as set-up services, subscriptions are also available for ongoing support that provides a dedicated helpline as well as remote problem solving as far as PCs and phones go which is charged at £6.38 per month per employee.
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