O2 comments on losing iPhone exclusive

Comments

• The cost of the monthly bills should be dropped down with Orange coming into the market. I pay £5 extra a month for what normal people get on other handsets - yes I get unlimited internet, which is great, but then why is the tethering bundle and added extra for those wanting to use the "unlimited internet usage" for their laptops?
  
  O2 may have over a million iPhone users who are "important" to them, but only because they are stuck with no choice. Posted by Matt, Wales, UK
• they are also getting the HTC Leo on exclusive i think, so I can't see the issue, the iphone is over 2 years old (fair enough there has been various HW enhancements) and there are alot of more interesting products coming to market. The nokia x series and the new sony phones for sure look a better deal. Posted by mike, UK
• Have had the worst customer service from O2 I have ever experienced. The labyrinthine, horrendously onerous (and usurous!) contract mean that the 1M customers they have is not by choice, its because they were screwed over by a mean, and vindictive company whose main objective was to get and retain customers ONLY within the boundaries of restrictive contract structures.
  
  Never going back to O2 again. Everything seems to be a problem for them - if its not "on the system" or "the system prevents me from....." then sod you. I am not a packaged system. Posted by alex, London
• 02 Dont have call centres in India!!
  i would NEVER go with Orange for this reason, a room full of Daleks who are reading beyond slow from a computer screen, i have never had ANY Problem with 02 Customer Service, just my opinion Posted by David Harris, England
• Have never had a problem with O2 customer service. Always been really good and I havnt seen anything close to the packages they offer for data/texts/calls.. I wouldnt touch vodaphone with a sh !tty stick. and Orange would have to sort out proper data/text/pricing plans before I would consider moving to them for the iphone or any other phone. Posted by Keith, UK