Orange HTC Hero ROM update out

Comments

• Well done Pocket - lint for chasing this up ! Just about to give it a try now, and will post results. Posted by Phil, UK
• Yes !! Downloads in 6 minutes, really clear instructions, installed in 3 minutes. My phone is Orange UK, and works 100% faster !! Thanks again all you guys for chasing this up. Posted by Phil, UK
• I installed the update from htc with a 3rd party rom loader, and works really well and means i don't get all the orange extras that slow down the phone.
  people on t mobile i recommend you look into this. Posted by modo, uk
• Yes! Another happy Orange UK customer! Very easy to update and the phone is now much more responsive, as it always should have been! This phone gets off lightly with the 'Orange' extras. Just a loading screen and bookmarks. Posted by Jp, UK
• worked a treat, seems more responsive now , less laggy Posted by simon, uk
• unbelieveable how easy it was to do and how fast it is now. Posted by Tony Hedges, UK
• i am so frustrated i can't find the update on the Orange pages, does anyone have an address? Posted by paul, UK
• Visit the 'united kingdom' section of the HTC support pages. Easy to get from there. Posted by Jp, uk
• Here is a direct link to the update
  http://www.htc.com/uk/SupportViewNews.aspx?dl_id=675&news_id=261
  
  Update was done in less than 10mins, much more responsive and only a brief orange splash screen at the start. Well worth installing. Posted by William, UK
• Orange have stated they DO NOT endorse the Orange update on the HTC website, and that if installed you will VOID your Orange warranty. You will still be supported by HTC, but that warranty only last 12 months and is held by Orange rather than you. Posted by liam, uk
• Seems rather odd to me that HTC (a very big supplier to Orange) would be allowed to post something with Orange's branding on it that would render the phones warranty void and Orange do nothing about it.
  
  Especially as every big techie/gadget site has it in their news section that it's available for Orange users now.
  
  In fact, 'The Register' state that Orange called them to let them know it was there. Posted by Jp, UK
• Well, I tried to install the update but never got further than the Install Shield Preparing Setup-screen. It just vanishes & then nothing happens. No idea. Posted by Dutchcloggie, UK
• my alarms stopped working since downloading this new update. i downloaded an alarm program from the Market app, and then the HTC alarm worked fine. Strange.
  
  Apart from that, I#m not sure whether its phycological but i think the phones faster, but it was always fast for me anyway :D Posted by Nayan, UK
• Tried every which way to get the download. The web page does not let you tick the "have read the warning" box so therefore I cannot procede past this page. To be fair, my phone does not seem slow but as like most gadgeteers, I would like to have the latest kit. Posted by Empire Rick, England
• Gutted, been waiting for this update and i've left my charging cable at home!
  
  got to wait till this evening to do it, but i'll be straight on it.
  
  Posted by Jon, UK
• All seems ok, as previously stated seems less laggy... thing the touch screen driver has been updated.
  
  only thing i have noticed is the twitter app Peep doesn't seem to work correctly, not updating tweets (twits??)
  Posted by Jon, UK
• HTC is aware of the Peep issue and is looking into it. It's tweeting updates:
  
  http://twitter.com/htc Posted by elliott, United Kingdom
• JP - beleive what you want. I've been told this by several Orange support staff, and escalated the query up the chain, via phone and email. They states that you will void your warranty with orange if you install it yourself from the htc site. Posted by liam, UK
• @ Liam - My apologies. I should have gotten my own facts before spouting opinion.
  
  Although it's an odd situation, you're absolutely right. Through work contacts, and a support email which resulted in Orange phoning me back, I can confirm that neither their Customer Support Department, nor their Technical Support Department know anything about this update. They shared my concern that it's available on HTC's site with Orange branding and that there are articles across the web encouraging people to update their phones, without the mention that this potentially invalidates both warranty and insurance.
  
  It's a great update, but do proceed with caution. Posted by Jp, UK
• 
  Ok, I literallty typed that and Orange called me again!
  
  They've now been told it's fine to do. Front Line Technical and Customer Support will be made aware over the next few days.
  
  So enjoy! :-)
  Posted by Jp, UK