Orange and T-Mobile holding back HTC Hero update

Comments

• i just spent all my time creating a partition on my mac with VMware, just to get this update for this hero, and when i get to type my serial in its says not valid, and then i see this, for f**k sake, i not only waited for this phone for months, and now this, thanks alot orange Posted by jack, England
• orange and t-mobile are both notorious for this sort of chicanery
  'nemesis service suite' is a program i used to rid the network branding on my orange issued nokia e51 Posted by ffrankmccaffery, united kingdom
• I have the orange branded Hero,
  -and the only difference to a nonbranded is a 1990´s style animation when i open switch on the phone plus a orange world bookmark in the favorites.
  
  adding these features takes its time. Posted by John Holmgren, Spain
• Just root it and update through MoDaCo's update. Easy and works a treat! There's even a video on youtube to talk you through the whole process! Go on, you know you want to! Posted by Chris Brown, UK
• You don't even need to Root your orange handset to install the zip based update from Modaco. Just install the modified bootloader, make a nadroid backup, copy update.zip to your sd card then use the bootloader to unstall it. Easy and works a treat! Posted by Alex P, UK
• Alex P, could give a more detailed explanation of this process (i'm new to this)
  Thanks. Posted by steve, UK
• Takes the piss a bit... My Hero is often unusable because the lag when texting is unbearable. I may install a custom mod. Scared of fucking the thing up though. Posted by Kaine, uk
• Congratulations to Orange ! My HTC Hero is a great peice of kit, but Orange have managed to screw it all up by being the last to sort themselves out with the Android system.
  I dont want to invalidate my warantee so I have to now waite for Orange ( who are not so bright ) to get out of the dark ages and enable me to intergrate my phone with Outlook on my computer. Isnt this basic stuff these days? Posted by Marshall John, UK
• What benefits are there in having an Orange warranty?
  
  I have my phone insured by a third party so if it was to break I can just use them to fix it so i'm not sure the warranty would be any use to me...unless someone can tell me otherwise? Posted by steve, uk
• Reliving the horror all over again.
  
  I had the same problem when I used to have an N95 from O2. The initial version was dead slow and Nokia said they released a firmware update which fixed those issues. But my software update shows no updates available because apparently O2 has to "brand" the firmware. It took 4 months before O2 released the update.
  Since then I moved to iPhone and was happy that the updates were rolled out without any problems. I thought that Hero would have the same kind of update procedure. Alas I was wrong and seeing this sh*t happening all over again. Posted by Leslie, UK
• Steve - pop over to the modaco Android forums or the xda devs forum and you will find the answers you need. basically it is install the patched recovery image, copy the new rom to sd card as update.zip, apply it and reboot, done! Posted by Alex P, UK
• Thanks for linking to T3! As per usual, Pocket-lint really outdoes itself. Posted by Kat Hannaford, United Kingdom
• HTC HERO ORANGE ROM UPGRADE can now be downloaded from htc site:
  
  http://www.htc.com/uk/SupportViewNews.aspx?dl_id=675&news_id=261 Posted by Centaur, United Kingdom
• Kat,
  
  Thanks for commenting, it's always great to see the news editor of a competing site tune in to Pocket-lint on the weekend to catch up on the news from the gadget world, especially when it's your own time.
  
  Stuart
  
  Posted by stuartmiles, United Kingdom
• Installed the Orange ROM update from HTC.com and the hero flies (thanks Centaur). Curiously update not visible on Orange's website - HTC to the rescue, Orange silent - would love to meet their PR guy. Notice different version number on Orange release - any idea if anything different?
  
  
  
  Posted by designkaizen, United Kingdom
• Downloading the Orange ROM Update now cheers Centaur :-)
  
  Curious how Orange have said nowt! Posted by Richard Webster, UK
• Am downloading new Orange Rome right now. 90.40 am (GMT). Will directly update and post thereafter.
  
  Thanks Centaus. Posted by Paul Rohe, UK
• Just finished updating the latest Rom on my Orange HTC Hero, now 9.50 am (GMT). The update took about 3 minutes. Everything ok, could`nt have been easier.
  
  Updated using Windows 7 and using the latest Sync software from HTC.
  
  Now to see if there is ant speed increase or anything different.
  
  Once, thanks for the post Centaur. Posted by Paul Rohe, UK
• T-Mobile
  LAST AS ALWAYS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Posted by Jon, UK
• Im in IT. I would have thought that if HTC thought it safe to launch the update, all TMobile have to do is change the import settings into the phone to customise their mobile broadband settings and a few other apps. Surely they have the money to pay enough qualified staff to turn it around quickly and stop a lot of customers becoming disgruntled!!! Sounds disorganised Posted by Les, UK
• It seems that t-mobile have rolled out the update. Not sure when it was made available though but you can get it from http://support.t-mobile.co.uk/help-and-support/index?page=home&cat=SOFTWAREDOWNLOADS&tab=2 Posted by Dave, UK