O2 data services crash in UK

Comments

• Ahhaaaha. So that explains it. I had turned it back on from Airplane mode at work to find it no longer connected to the interwibbles. I just thought it was a random settings, the phone does it sometimes. Well, I feel better now :D Posted by Matt Jessop, UK
• Yes, central London, an entire office on IPhones, no connection, only voice. Nice to see a confirmation it's not us, but O2 are up to their usual level of customer communication... Posted by Jonjoe, UK
• Vodafone too. Most sites not available. Google OK Posted by Richard, UK
• I've had no issues with my O2 data connection whatsoever... Posted by radioedit, United Kingdom
• No Data or MMS in Edinburgh. Customer Services did advise that they were unable to help as their systems were down Posted by Ronan , UK
• Despite most reports saying it's only pay monthly, PAYG is down too. Posted by Rob, UK
• Aparently it was caused by a fire at a local power sub station Posted by Justin, UK
• I had no trouble with my iPhone... Strange! Posted by Mikey, UK
• My home broadband has been down nearly a week now. Only switched to o2 a few weeks ago. Posted by Rob, UK
• data connection in central london down again.. if it was not for the exclusive deal with iPhone no way would I be with O2... customer service is shocking Posted by Mark, London, UK
• How clever of o2 to ensure that their Terms and Conditions cover every major issue... 2.3 We may, using reasonable skill and care, exercise our discretion to refuse to provide any part of the Service to you (other than the making or receiving of calls). Service is not fault free and it may be impaired by geographic, atmospheric or other conditions or circumstances beyond our control and you will be entitled to the quality of service generally provided by a competent mobile telecommunications service provider exercising reasonable skill and care. I think the error here is "competent mobile telecommunications service provider". The are unreliable, dishonest, full of excuses, their sales team includes the dregs of society. They knew when they were getting the iphone from Apple Inc. that their infrastructure was not capable of matching Apple's high sales demand. So surprise, surprise they are signing a deal with 'Twitter' as their network system collapses around them. Sounds like sales and IT don't communicate at all in that company. And for some reason their customer care is non existent. My advise would be to avoid them at all cost. There will be alot more trouble in the future... Posted by john henderson, uk