Ubuntu launches "One Hundred Paper Cuts" project

Aims to fix irritating UI issues

Ubuntu launches "One Hundred Paper Cuts" project

18 June 2009 11:52 GMT / By Duncan Geere

Canonical, the company behind the Ubuntu operating system, has launched a project with the intriguing title of "One Hundred Paper Cuts". The plan is to identify and fix 100 small points of interface pain for users.

The company says: "A paper cut is a minor usability annoyance that an average user would encounter on his/her first day of using a new installation of Ubuntu 9.10". It's not looking for specific problems with apps - the company wants system-wide issues.

How successful the project is will depend on the thousands of volunteers that contribute to the Ubuntu OS. Still, it's a noble goal and should drive further uptake of the top free Linux-based OS.

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Comments

  • Although a laudible action, you'd think that by version 9, the average user would have already asked for minor usability annoyances to be fixed. Or is it a change of attitude and companies are now going to listen to customer complaints ? Posted by adrianaitken, United Kingdom
  • They should start with the way you install software. I suspect that the main reason that Linux has no viruses has something to do with the difficulty of installing anything.
    I have a hard time installing a simple piece of software when I'm logged in as Root. How is a hacker ever going to get anything on there?
    Posted by VitaminCM, VItaminCM.com
  • When I first started using Linux I had exactly the same opinion as VitaminCM. Why does installing software have to be so difficult? However, I very quickly realized that the Linux way isn't only easier, but it's also a hell of a lot safer. Yes, easier - because it is.
    Here's what you do (in Debian-type systems like Ubuntu): Click on System (in the menu at the top of the screen) then Administration, then Software Sources. In the menu that appears make sure the first four boxes are checked: main (checked by default), universe, restricted, multivese. Once done, hit the revert button. You're now able to download and install over 20 000 programs with a simple click of the mouse. To do so, open Synaptic (System - Administration - Synaptic), write the name of the software you want in the search box, check the box next to the software you want and press the apply button. The software will be downloaded and installed in the correct place on your computer. It'll also be kept up-to-date with all bug fixes and you'll never have to worry about it again. Is this really hard? If you expect Linux to be identical to Windows, then yes you'll always be fighting it. However, Linux doesn't work like Windows and that's why it's better. It couldn't be better if it did things in the same way. OK, so you have to learn something new, and yes, I agree that perhaps Ubuntu should display the stuff I've just written when you first install it to help newbies, but it really doesn't take a lot of effort to pick it up.

    Let's compare installing software on Linux and on Windows:

    Windows:
    1) enter the name of the software you want in Google
    2) find the link on the page
    3) press install, and hope there are no viruses hidden in the program or Spyware being installed on your computer
    4) double click the .exe on your desktop
    5) accept the contract
    6) next, next, next, next...
    7) maybe restart the computer (not often necessary these days, but it still happens)
    8) Use an anti-spyware program to remove the spyware you put on your computer
    9) Hope your anti-virus is up-to-date
    10) After a few months, re-install Windows because of the accumulated mess and nasties

    Linux:
    1) Open Synaptic (for Ubuntu)
    2) Enter your password
    3) Type out the name of the program
    4) Hit Apply
    5) Sit back and relax knowing that the software comes from official servers and has been checked against viruses and other nasties and will be kept up-to-date automatically.

    Was that really so hard....
    Posted by Jim, France
  • Wow. Installing a program is hard in Ubuntu? *knock knock*
    It's not the 90's anymore.
    Installing a program is so simple in Ubuntu a monkey could do it. It's even easier then Windows.
    Simply go to [Applications -> Add/Remove], choose the program and done!
    Was that actually hard? Maybe if you're a dumb ass Windows fanboy.
    Posted by Mister Sadistic, Hong Kong

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