Virgin Money apologises for Marathon site meltdown

Comments

• what were the "unprecedented levels"? Sounds like a poor excuse to me and Virgin shouldnt except it. Sundays event was a success just like all the other years if you ask me, no different or unless we are meant to believe that the health of the public is no longer an issue as everyone in the UK is planning to run the london marathon?
  
  The oversubscription for places has been happening for years and last years entry was a complete mess (worse than this years if that is possible). Anyone could have told them that when they put entry live lots of people would be looking for entry and they should be prepared accordingly. I am sure it is not easy dealing with thousands of people trying to access your website but lots of other companies cope and it is far from impossible. This lets down a well respected and highly organised race and I for one hope Virgin step up to the plate to get it sorted for next year. Posted by Ron, London UK
• I still can't get through the secure Virgin Marathon sites ballot process.
  
  The only way to enter still seems to be using the unencrypted version of the site which probably means all the entrants risk giving their personal details to fraudsters - not for me thanks. Posted by Rich, UK
• We'd been trying for ages since yesterday,
  
  Finally got one entry through, then tried the second and it worked instantly!
  
  Perhaps they have the system working properly now?
  
  Best of luck to everyone applying! Posted by Sana and Adeel, England