BT makes 0870 and 0845 numbers free

"£24 million giveaway"

8 January 2009 15:05 GMT / By Amy-Mae Elliott

BT is claiming to bring New Year cheer to 14 million customers by becoming the first UK telephone company to make calls to 0870 and 0845 numbers free.

Frequently used by banks, insurance companies and other big companies with automated switchboard set-ups, in a move "costing BT tens of millions", the company has decided to no longer charge for such calls.

A BT exec says: "All of our 14 million calls customers have free calls included in their package and now all 14 million have free calls to 0870 and 0845 at times that fit with their calling plan, which is something not offered by any of our competitors".

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Comments

  • how soon does this come into force Posted by ronald tresidder, United Kingdom
  • Thats a good move...wonder how log it'll last though....like Sky who gave free Broadband and are now going to charge for it..... Posted by Pavan Rao, uk
  • It comes into force on January 16th and is only for BT'e residential customers. A good move but 03 numbers are still the way forward for companies wanting to offer their landline AND mobile callers a better deal across ALL networks at ALL times. Posted by Dave, uk
  • No doubt Vodafone will continue charging us 25 per min for 0845 and 0870 though, just like they already do for existing 0800 'freephone' numbers.. Posted by philbridges, United Kingdom
  • Does this apply to Broadband Talk voice calls made via my BT broadband router? Posted by David S, UK
  • I now know this doesn't apply to BT Broadband Talk calls Posted by David S, UK

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