T-Mobile: We'll alter G1 early adopter's plans

Operator offers refund after price cut controversy

T-Mobile: We'll alter G1 early adopter's plans
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3 December 2008 16:52 GMT / By Amy-Mae Elliott

Following T-Mobile's price cuts for the Android-based G1 mobile phone that angered early adopters, the operator has told Pocket-lint it will alter price plans for those first customers.

At launch, customers had to sign up for a £40 monthly contract in order to get the phone for free, but is now offered from free on £30 a month contracts.

While industry sources suggest the £10 drop is in an attempt to "overcome fierce competition from other high-end devices", T-Mobile insists that it's not a reaction to poor sales and that the phone is selling well.

A T-Mobile spokesperson has informed Pocket-lint that unhappy early adopters should get in touch:

"If there are customers who bought the device before the price changes and feel that they had to opt for a higher price plan in order to get the T-Mobile G1 for free, they should contact our customer services, who can alter their price plan for them".

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Comments

  • nice one Posted by fred_funk, funkytown
  • Shoulsd think so to. I did not get a G1 but its just like when Apple cut the iphone prices after everyone had gone and got one. its no way to thank the loyal ones that are the first to q up and get a phone Posted by darren, Herts
  • just tried to get them to drop my price plan, no joy, got told i had to stay on the 40 pounds a month one Posted by dave, england
  • Me too - T Mobile retention described the quote in the story as a 'lie' to me. Posted by R McKee, UK
  • Has anyone got a definitive answer on what us early adopters should do yet? Posted by SuperRon, UK

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