Sony: PSN should be back by 3 May, just don't hold us to it
Sony has said that it is working night and day to get its PlayStation Network (PSN) up and running by Tuesday 3 May, although isn't promising anything.
In a Q & A on its blog, the company has said that:
“Our employees have been working day and night to restore operations as quickly as possible, and we expect to have some services up and running within a week from yesterday [3 May]. However, we want to be very clear that we will only restore operations when we are confident that the network is secure.”
That date means that PS3 games will miss a second weekend of bank holiday gaming, although for most that will be the last thing on their mind.
Sony’s PlayStation Network (PSN) has been offline since the weekend after the company found that personal details of it’s 77 million members had been compromised by a hacker and their details obtained.
Sony stresses however that while people’s personal data has surely been taken, their credit cards used for the services “should” be safe.
“While all credit card information stored in our systems is encrypted and there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained. Keep in mind, however that your credit card security code (sometimes called a CVC or CSC number) has not been obtained because we never requested it from anyone who has joined the PlayStation Network or Qriocity, and is therefore not stored anywhere in our system.”
Those wanting to change their password still can’t of course, however Sony has said that it is “working on a new system software update that will require all users to change their password once PlayStation Network is restored.”
Hang tight seems to be the overriding message.